Financial Services

Financial services for a global market

The financial services sector is facing major challenges worldwide. Rapidly shifting parameters and dramatic increase in competitive intensity are making it ever harder for companies to pursue business models that are stable in the long term.

Mission

Over the past several years, China's financial services landscape has been undergoing a massive transformation commensurate with the country's rapid economic development. Financial services players are continually in the process of anticipating, preparing for and adapting to the changes in the
economy.

Whether in the banking, insurance, asset management or securities sectors, the pressure is relentless to fulfill the needs of corporate and individual clients in a profitable manner. The critical role of financial services in the development of the economy also makes the role of the government and regulators particularly critical in the evolution of the industry; this in turn adds additional pressure to industry players, local and foreign alike, who face the delicate task of striking the right balance between growth, profitability and risk-taking in this rapidly evolving environment.

\While domestic market players are scooping up market share, clients and talent in this environment, they also face internal problems such as corporate management structure, corporate culture building, organizational structure efficiency and risk management. And with the dominance of domestic players, foreign players face considerable challenges in understanding how to differentiate and gain share in this dynamic market.

Roland Berger's Financial Services Competence Center (FSCC) in Greater China is at the forefront of serving the needs of domestic and foreign players alike. Our consultants deliver useful insights based on deep collective experience working in Greater China. With an international network of over 100 experts in over 40 offices around the world, Roland Berger has successfully supported more than 500 consulting projects for over 150 financial institutions at home and abroad.

Our main services include

> Supporting clients in understanding their customers' needs and turning market insights into winning value propositions
> Assisting clients in developing their 5-year strategies
> Conducting segmentation-based brand positioning
> Optimizing sales by reviewing and adjusting the sales organization, key processes and management practices
> Improving operational efficiency and core business processes
> Building credit risk models and re-designing the credit organization
> Re-designing the organization to support our clients' growth aspirations
> Accompanying our clients in their journey to becoming high-performing players in their markets

Our recent project examples

> Created development and growth strategy for a Chinese property insurance company
> Developed strategy and operation system optimization for a Chinese property insurance company
> Created vehicle insurance business structure and authorization system design for a leading Chinese property insurance company
> Produced investment strategy for a leading Chinese insurance group
> Developed retail network expansion strategy for a leading Chinese insurance company
> Devised a China market entry strategy for a leading European financial service group
> Produced a China market growth strategy for a leading European insurance company
> Created retail client segmentation and marketing system for a leading state-owned commercial bank
> Developed client segmentation and marketing system for a leading domestic city commercial bank
> Developed corporate strategy and organizational structure for a leading domestic leasing group