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China Telecom's Open-up Faces Many Challenges

Communications Weekly 21 December, 2009

As China Telecom owns the most complicated business system among China's top three operators, it faces great difficulties in integrating its internal resources. Ding Jie, vice president of Greater China, Roland Berger Strategy Consultants,indicates that compared with other industries, global telecom operators are generally weak in analyzing client behavior modes. In the background of 3G business being enriched, operators must be able to understand clients' demand for specific businesses in specific situations, and stipulate corresponding business strategies.